December 2025

Talent Pulse

January 2026

January extended the intent set in December, translating clarity into consistent execution. Hiring demand remained active, and the focus was not just on movement, but on maintaining rhythm, ensuring pipelines progressed thoughtfully and closures aligned with evolving business priorities. As we move ahead, the approach remains simple : sustain momentum, simplify execution, and continue building hiring practices designed not just for scale, but for lasting impact.

Leadership
Unfiltered
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Chief Product Officer, Benow
“Self-disruption is not a choice. It is the price of relevance.”
In a world that moves fast and rarely waits, comfort is deceptive. If we do not challenge ourselves and evolve our ways of working, someone else will or worse the world will quietly move ahead while we realize too late that we have been left behind. At Benow, this belief is embedded in our DNA. We operate with no reverence, only mutual respect and with a clear understanding that perfection slows progress.
Pallvi Khanna
We encourage people to question the obvious, challenge norms and push boundaries without fear. Failure, when it happens early and honestly is not a setback. It sharpens judgment and accelerates learning. This culture exists because of our people. They are our pillars and without them, there is no Benow to build or sustain.

That said, sustaining such a culture is never easy. Hiring and retaining talent that brings both capability and conviction, people who align with our mindset and values, has always been the harder problem. This is where Talent Acquisition plays a critical role. Great hiring is not about speed or volume. It is about judgment. It is about understanding what a role truly demands, recognizing when the obvious choice may be the wrong one and having the conviction to back decisions that optimize term impact over short-term comfort.

Our TA partners invest the time to understand context, expectations, and the real outcomes we are hiring for, not just the urgency of the moment. They ask the right questions, challenge assumptions when needed, and stay focused on building the right teams, not just filling positions. Their contribution goes far beyond closure It lies in helping us build teams that are resilient, adaptable, and aligned with Benow’s culture of continuous evolution. As we mark 10 years of Benow, this milestone belongs as much to our people and partners as it does to the business itself. Our ability to self-disrupt, grow with intent and stay relevant has always come down to one thing. The quality of decisions we make, and the people we trust to help us make them.

Leadership
Unfiltered
Swipe to read more!
“Self-disruption is not a choice. It is the price of relevance.”

In a world that moves fast and rarely waits, comfort is deceptive. If we do not challenge ourselves and evolve our ways of working, someone else will or worse the world will quietly move ahead while we realize too late that we have been left behind.

At Benow, this belief is embedded in our DNA. We operate with no reverence, only mutual respect and with a clear understanding that perfection slows progress. We encourage people to question the obvious, challenge norms and push boundaries without fear. Failure, when it happens early and honestly is not a setback. It sharpens judgment and accelerates learning. This culture exists because of our people. They are our pillars and without them, there is no Benow to build or sustain.

That said, sustaining such a culture is never easy. Hiring and retaining talent that brings both capability and conviction, people who align with our mindset and values, has always been the harder problem. This is where Talent Acquisition plays a critical role.
Pallvi Khanna
Chief Product Officer, Benow
Great hiring is not about speed or volume. It is about judgment. It is about understanding what a role truly demands, recognizing when the obvious choice may be the wrong one and having the conviction to back decisions that optimize term impact over short-term comfort.

Our TA partners invest the time to understand context, expectations, and the real outcomes we are hiring for, not just the urgency of the moment. They ask the right questions, challenge assumptions when needed, and stay focused on building the right teams, not just filling positions.

Their contribution goes far beyond closure It lies in helping us build teams that are resilient, adaptable, and aligned with Benow’s culture of continuous evolution.

As we mark 10 years of Benow, this milestone belongs as much to our people and partners as it does to the business itself. Our ability to self-disrupt, grow with intent and stay relevant has always come down to one thing. The quality of decisions we make, and the people we trust to help us make them.

Echoes of Candidate
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Manager - Sales | Pine Labs Limited
My journey with Pine Labs began on a very positive note, and it was reassuring to see the recruiter follow up consistently throughout the process. I am truly thankful for how smooth and well-structured everything was, from documentation to onboarding.

The team was extremely supportive at every stage, helping me understand team structures, addressing even the smallest queries, and ensuring a seamless transition. Their accessibility and proactive approach made the experience stress-free. On the day of induction, the HR team and other members involved made us feel comfortable, and every aspect was explained clearly and thoughtfully. Overall, the journey from recruitment to onboarding was seamless, professional, and marked by quality interactions that left a lasting impression. I am excited and proud to be part of such an amazing organization and look forward to an exciting journey ahead.
Abhishek Nandan
Senior Program Manager - IT Services | Pine Labs Limited
I’m extremely pleased to share that the Pine Labs people management team places a strong emphasis on delivering an excellent candidate experience throughout the entire journey, from initial discussions to offer rollout and onboarding At no stage did I feel isolated;

The TA team provided consistent support and ensured my joining experience was smooth and positive. Every effort truly mattered, and the team’s collaborative approach significantly enhanced the overall experience. Additionally, my leadership team has been exceptionally supportive, focusing on balanced outcomes without creating unnecessary urgency. This approach has given me the confidence to perform thoughtfully and deliver high-quality results, enabling me to contribute meaningfully to the organization’s broader objectives.

Ankur Kumar Tripathi
Abigel Sisel F
Senior Manager - Sales Efficiency and Operations | Pine Labs Limited
Joining Pine Labs has been a refreshingly positive experience. The onboarding journey was thoughtfully designed, with the HR and recruitment teams ensuring clarity, consistency, and genuine support at every step. The process felt welcoming and human rather than transactional. From day one, I felt comfortable, more like stepping into a familiar environment than starting a new role. What truly sets Pine Labs apart is its culture: open, inclusive and collaborative in everyday practice. Leadership is approachable and grounded, encouraging ownership while providing the right level of guidance. Conversations are transparent, ideas are valued and collaboration feels natural.

This people-first environment fosters a strong sense of trust and belonging, making it easy to settle in and focus on meaningful work. I’m grateful to the HR and recruitment teams for creating such a thoughtful start and setting the tone for a rewarding journey ahead at Pine Labs.
Manager - Government Alliances & Partnership | Pine Labs Limited
My onboarding experience at Pine Labs has been exceptional. From the very beginning, communication around pre-joining formalities was proactive and transparent, ensuring I felt supported even before my first day. The orientation sessions were well-coordinated and offered valuable insights into the company’s vision, culture, and operations. Each stage of the process, from IT provisioning to departmental introductions was managed with impressive precision and attention to detail.

The structured yet welcoming approach made the transition seamless and reassuring. As I begin this new chapter, I feel truly empowered and confident, and I’m grateful for the warm welcome and support extended by the entire team. 

Gaurav Yadav
Ashu Raheja
Senior Manager - Sales | Pine Labs Limited
My experience with Pine Labs has been extremely positive and genuinely welcoming. From the interview stage onward, the HR team remained closely involved through regular emails, calls and quick messages, ensuring I felt informed and comfortable at every step.

The recruitment process was handled seamlessly, which significantly reduced uncertainty and made the overall experience reassuring. The interview interactions were equally thoughtful. I was given ample time to express myself, and the interviewers listened patiently, creating a calm and encouraging environment. It felt more like a meaningful conversation than a pressured evaluation.

The onboarding process was smooth and well-structured, and the induction presentation stood out by clearly explaining Pine Labs’ business beyond POS, highlighting the scale and excitement of the organization. Overall, the journey left me confident, informed, and excited to begin.

Voice of Candidate
Experience
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What Worked Well
✅ Recruiters demonstrated professionalism, empathy, and approachability.

✅ Interview coordination was smooth and well-organized.

✅ Candidates felt supported and guided, creating a positive overall experience.

✅ Timely updates helped candidates feel informed and respected.
Constructive Feedback
“A quick response to follow-ups would go a long way in building trust and making the overall experience better”
Positive Feedback
The recruiter was exceptionally professional and maintained clear, consistent communication throughout the entire process. I particularly appreciated the transparency regarding the interview stages and the timely updates after each round, which made the experience feel very seamless and welcoming.”
Gaps to Improve
⚠️ More detailed feedback after rejections would be appreciated to improve the candidate experience.

⚠️ Timely updates following final interview rounds could help set clearer expectations.

⚠️ Clear communication on timelines for next steps would help reduce uncertainty
Summary
This month’s feedback reflects increased confidence in the hiring process, with recruiters appreciated for clear communication, ownership, and efficient closures—particularly across Sales and Tech roles. Going forward, the focus remains on sharper role clarity, stronger candidate profiling, and timely follow-ups to sustain a consistent candidate experience.

Inside TA
Swipe to read more!
In hiring, the goal is simple: the right person, in the right role, at the right time. Yet anyone who has worked in recruitment knows the journey from requisition to Day One is rarely linear. With seven years in Talent Acquisition spanning my time at ClearTax and now as I begin my journey at Pine Labs. I’ve learned that the most meaningful impact often happens in the invisible spaces between interview stages. My role goes far beyond sourcing profiles; it’s about enabling hiring managers by managing the behind-the-scenes complexity, market insights, talent availability, compensation benchmarks and candidate engagement.

While hiring managers assess skills and fit, TA acts as the bridge, selling the vision, maintaining momentum, and balancing business needs with candidate expectations. I strongly believe hiring works best when TA and business teams operate as one, combining structured decision-making with empathy. Originally from Indore and a sports enthusiast, I see hiring much like a doubles game anticipation, partnership, and shared wins. Excited to build strong, aligned teams at Pine Labs.

The Partnership Behind the Hire: Navigating the "Invisible Layer" - Meet Bhumika
1. Present Focus - Driving the growth of high impact tech teams by strategically hiring for critical roles, while ensuring a respectful candidate experience.
2. I believe in – Continuous Learning invests in upskilling myself to understand new technologies and better evaluate candidates. Candidate Experience Advocate: Ensures transparency, timely communication
3. What recruitment to me is - Matching the right person with the right job.
4. What I enjoy – Food, movie, travelling
Hired, Inspired, rewired – Meet Samriddhi
Aryan Tiwari, BSc Computer Science & Statistics — Christ University
HR Intern at Pine Labs working across analytics and people processes, passionate about using data to improve employee experiences. I love travelling to new places and fully immersing myself in every experience, when I’m not doing that, you’ll find me cooking, playing football, or chasing my next fitness goal.

Passport Stamps & Fitness Goals – Meet Our Intern

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Hidden
Talent
Yashica Mhatre
I usually only paint when I’m feeling something strongly, or when I want to make something meaningful as a gift for someone. For me, painting isn’t just a hobby; it’s more like a personal way of expressing emotion when words don’t feel like enough.
From Emotion to Expression

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Comic
Corner

Echoes of
Candidate
Swipe to read more!
My experience with Pine Labs has been extremely positive and genuinely welcoming. From the interview stage onward, the HR team remained closely involved through regular emails, calls and quick messages, ensuring I felt informed and comfortable at every step. The recruitment process was handled seamlessly, which significantly reduced uncertainty and made the overall experience reassuring.

The interview interactions were equally thoughtful. I was given ample time to express myself, and the interviewers listened patiently, creating a calm and encouraging environment. It felt more like a meaningful conversation than a pressured evaluation.

The onboarding process was smooth and well-structured, and the induction presentation stood out by clearly explaining Pine Labs’ business beyond POS, highlighting the scale and excitement of the organization. Overall, the journey left me confident, informed, and excited to begin.

Ashu Raheja
Senior Manager - Sales | Pine Labs Limited
My journey with Pine Labs began on a very positive note, and it was reassuring to see the recruiter follow up consistently throughout the process. I am truly thankful for how smooth and well-structured everything was, from documentation to onboarding.

The team was extremely supportive at every stage, helping me understand team structures, addressing even the smallest queries, and ensuring a seamless transition. Their accessibility and proactive approach made the experience stress-free. On the day of induction, the HR team and other members involved made us feel comfortable, and every aspect was explained clearly and thoughtfully.

Overall, the journey from recruitment to onboarding was seamless, professional, and marked by quality interactions that left a lasting impression. I am excited and proud to be part of such an amazing organization and look forward to an exciting journey ahead.
Abhishek Nandan
Manager - Sales | Pine Labs Limited
I’m extremely pleased to share that the Pine Labs people management team places a strong emphasis on delivering an excellent candidate experience throughout the entire journey, from initial discussions to offer rollout and onboarding. At no stage did I feel isolated; the TA team provided consistent support and ensured my joining experience was smooth and positive.

Every effort truly mattered, and the team’s collaborative approach significantly enhanced the overall experience. Additionally, my leadership team has been exceptionally supportive, focusing on balanced outcomes without creating unnecessary urgency. This approach has given me the confidence to perform thoughtfully and deliver high-quality results, enabling me to contribute meaningfully to the organization’s broader objectives.

Ankur Kumar Tripathi
Senior Program Manager - Information Technology Services | Pine Labs Limited
Joining Pine Labs has been a refreshingly positive experience. The onboarding journey was thoughtfully designed, with the HR and recruitment teams ensuring clarity, consistency, and genuine support at every step. The process felt welcoming and human rather than transactional. From day one, I felt comfortable, more like stepping into a familiar environment than starting a new role.

What truly sets Pine Labs apart is its culture: open, inclusive and collaborative in everyday practice. Leadership is approachable and grounded, encouraging ownership while providing the right level of guidance. Conversations are transparent, ideas are valued and collaboration feels natural.

This people-first environment fosters a strong sense of trust and belonging, making it easy to settle in and focus on meaningful work. I’m grateful to the HR and recruitment teams for creating such a thoughtful start and setting the tone for a rewarding journey ahead at Pine Labs.

Abigel Sisel F
Senior Manager - Sales Efficiency and Operations | Pine Labs Limited
My onboarding experience at Pine Labs has been exceptional. From the very beginning, communication around pre-joining formalities was proactive and transparent, ensuring I felt supported even before my first day. The orientation sessions were well-coordinated and offered valuable insights into the company’s vision, culture, and operations.

Each stage of the process, from IT provisioning to departmental introductions was managed with impressive precision and attention to detail. The structured yet welcoming approach made the transition seamless and reassuring. As I begin this new chapter, I feel truly empowered and confident, and I’m grateful for the warm welcome and support extended by the entire team. 

Gaurav Yadav
Manager - Government Alliances & Partnership | Pine Labs Limited

Voice of Candidate Experience
Swipe to read more!
Summary
This month’s feedback reflects increased confidence in the hiring process, with recruiters appreciated for clear communication, ownership, and efficient closures particularly across Sales and Tech roles. Going forward, the focus remains on sharper role clarity, stronger candidate profiling, and timely follow-ups to sustain a consistent candidate experience.

Positive Feedback:
The recruiter was exceptionally professional and maintained clear, consistent communication throughout the entire process. I particularly appreciated the transparency regarding the interview stages and the timely updates after each round, which made the experience feel very seamless and welcoming.”
Constructive Feedback:
“A quick response to follow-ups would go a long way in building trust and making the overall experience better”

What Worked Well:
✅ Recruiters demonstrated professionalism, empathy, and approachability.
✅ Interview coordination was smooth and well-organized.
✅ Candidates felt supported and guided, creating a positive overall experience.
✅ Timely updates helped candidates feel informed and respected.
Gaps to Improve :
⚠️ More detailed feedback after rejections would be appreciated to improve the candidate experience.
⚠️ Timely updates following final interview rounds could help set clearer expectations.
⚠️ Clear communication on timelines for next steps would help reduce uncertainty

Swipe to read more!
Inside TA
The Partnership Behind the Hire: Navigating the "Invisible Layer" - Meet Bhumika
In hiring, the goal is simple: the right person, in the right role, at the right time. Yet anyone who has worked in recruitment knows the journey from requisition to Day One is rarely linear.

With seven years in Talent Acquisition spanning my time at ClearTax and now as I begin my journey at Pine Labs, I’ve learned that the most meaningful impact often happens in the invisible spaces between interview stages. My role goes far beyond sourcing profiles; it’s about enabling hiring managers by managing the behind-the-scenes complexity, market insights, talent availability, compensation benchmarks, and candidate engagement.

While hiring managers assess skills and fit, TA acts as the bridge—selling the vision, maintaining momentum, and balancing business needs with candidate expectations. I strongly believe hiring works best when TA and business teams operate as one, combining structured decision-making with empathy. Originally from Indore and a sports enthusiast, I see hiring much like a doubles game anticipation, partnership, and shared wins. Excited to build strong, aligned teams at Pine Labs.
Present Focus - Driving the growth of highimpact tech teams by strategically hiring for critical roles, while ensuring a respectful candidate experience.

I believe in – Continuous Learning invests in upskilling myself to understand new technologies and better evaluate candidates.
Candidate Experience Advocate: Ensures transparency, timely communication

What recruitment to me is - Matching the right person with the right job,

What I enjoy – Food, movie, travelling

Hired, Inspired, rewired – Meet Samriddhi
I love travelling to new places and fully immersing myself in every experience, when I’m not doing that, you’ll find me cooking, playing football, or chasing my next fitness goal.

Aryan Tiwari
BSc Computer Science & Statistics — Christ University
Passport Stamps & Fitness Goals – Meet Our Intern

Swipe to read more!
Hidden Talent
Yashica Mhatre
I usually only paint when I’m feeling something strongly, or when I want to make something meaningful as a gift for someone. For me, painting isn’t just a hobby; it’s more like a personal way of expressing emotion when words don’t feel like enough.
From Emotion to Expression

Swipe to read more!
Comic Corner

Every Day is Game Day